Izindlela ezi-4 zedatha ezingathuthukisa imboni yezihambi ngo-2025

Idatha ibalulekile ekubhekaneni nezinselele zokusebenza, ukuphathwa kwezabasebenzi, ukuhwebelana kwembulunga yonke kanye nokuvakasha ngokweqile.

Unyaka omusha uhlale uletha ukuqagela mayelana nokuthi yini elindele imboni yezokuvakasha. Ngokusekelwe ezindabeni zamanje zemboni, ukwamukelwa kwezobuchwepheshe kanye nedijithali, kuyacaca ukuthi u-2025 kuzoba unyaka wedatha. Kodwa kusho ukuthini lokho? Futhi yini ngempela okufanele imboni iyenze ukuze isebenzise amanani amakhulu edatha esinayo ezandleni zethu?

Okokuqala, umongo othile. Ngo-2025, kuzoqhubeka nokukhula kohambo lwamazwe ngamazwe, kodwa ukukhula ngeke kukhuphuke njengango-2023 no-2024. Lokhu kuzodala isidingo esikhulayo sokuthi imboni inikeze ulwazi oluhlangene lwebhizinisi lokungcebeleka kanye nezinsiza zokuzisiza. Lawa mathrendi azodinga ukuthi amahhotela abele izinsiza ezengeziwe ekusungulweni kwezobuchwepheshe. Ukuphathwa kwedatha kanye nobuchwepheshe obuyisisekelo kuzoba yizinsika zokusebenza ngempumelelo kwamahhotela. Njengoba idatha iba umshayeli oyinhloko embonini yethu ngo-2025, imboni yezokuvakasha kufanele iyisebenzise emikhakheni emine ebalulekile: ukusebenza okuzenzakalelayo, ukuphathwa kwabasebenzi, ukuhwebelana kwembulunga yonke kanye nezinselele zokuvakasha ngokweqile.

Ukusebenza okuzenzakalelayo

Ukutshalwa kwezimali ezinkundleni ezisebenzisa i-AI nokufunda komshini ukuze kuthuthukiswe ukusebenza kufanele kube phezulu ohlwini lwabanikazi bamahhotela ngo-2025. I-AI ingasiza ekuhloleni ukusabalala kwamafu futhi ihlonze izinsiza zamafu ezingadingekile nezingadingekile — ukusiza ukunqamula amalayisensi angabalulekile nezinkontileka ukuze kuthuthukiswe ukonga kwezindleko.

I-AI ingaphinda iphakamise ulwazi lwesivakashi ngokunika amandla ukusebenzisana kwekhasimende okungokwemvelo nokuhehayo kanye nezinsiza zokuzisiza. Kungase futhi kunciphise isikhathi esidla isikhathi, imisebenzi eyenziwa mathupha njengokubhuka, ukuhlola izivakashi nokwabela amagumbi. Eminingi yale misebenzi yenza kube nzima kubasebenzi ukuthi baxhumane nezivakashi ezisezingeni eliphezulu noma baphathe imali engenayo ngempumelelo. Ngokuthumela ubuchwepheshe be-AI, abasebenzi bangachitha isikhathi esiningi beletha ukusebenzelana komuntu siqu nezivakashi.

Ukuphathwa kwabasebenzi

Ukuzenzakalela kungathuthukisa - hhayi esikhundleni - ukuxhumana kwabantu. Ivumela abasebenzi ukuthi bagxile kokuhlangenwe nakho okubalulekile kwezivakashi ngokusebenzisa i-imeyili, i-SMS nezinye izinketho zokuxhumana ukuze balethe imbuyiselo engcono ekutshalweni kwezimali.

I-AI ingaphinde ibhekane nokutholwa kwethalente nokugcinwa, okuqhubeka nokuba yinselelo enkulu embonini. I-AI ayigcini nje ngokukhulula isisebenzi emisebenzini evamile, kodwa futhi ingathuthukisa ulwazi lwaso emsebenzini ngokunciphisa ingcindezi futhi ibanike amandla okugxila ekuxazululeni izinkinga, ngaleyo ndlela bathuthukise ibhalansi yabo yokuphila komsebenzi.

Ukuhwebelana kwembulunga yonke

Ukuvela kokuhwebelana kwembulunga yonke kulethe izinselele ezintsha. Lapho esebenza emingceleni, amahhotela abhekana nezithiyo ezifana nokungaqiniseki kwezombusazwe, ukuhlukana kwamasiko kanye nokuxhaswa ngezimali okunzima. Ukuze uzulazule kulezi zinselele, imboni idinga ukusebenzisa ubuchwepheshe obungasabela ezidingweni zemakethe ezihlukile.

Ukusebenzisa amakhono adidiyelwe okuphatha i-supply chain kunganikeza ukuqonda ekuphathweni kwempahla yokukhiqizwa kwamahhotela kanye nezinhlinzeko zezimpahla namasevisi. Kalula nje, lawa makhono angaqinisekisa ukuthi izinto ezisetshenziswayo zilethwa ngesikhathi esifanele ngamanani afanele, ngaleyo ndlela kube nesandla emgqeni ophansi oqinile.

Ukusebenzisa isu lokuphatha ubudlelwano bekhasimende kungase futhi kubhekane nokuhlukana kwamasiko ukuze uqonde ngokugcwele izidingo zokuhlangenwe nakho kwesivakashi ngasinye. I-CRM ingaqondanisa zonke izinhlelo nezindlela zokuthi zigxile kumakhasimende kumazinga omhlaba nawendawo. Leli qhinga elifanayo lingasetshenziswa kumathuluzi okuthengisa wamasu ukuze kuhambelane nesipiliyoni sesivakashi esivumelana nezintandokazi zesifunda nezamasiko nezimfuno.

I-Overtourism

Ngokusho kwe-UN Tourism, abavakashi bamazwe ngamazwe abafika emazweni aseMelika naseYurophu bafinyelele ku-97% wamazinga we-2019 engxenyeni yokuqala ka-2024. I-Overtourism akuyona inkinga entsha embonini yezihambi, njengoba izinombolo zezivakashi ziye zakhuphuka kancane iminyaka, kodwa okushintshile ukuhlehla okuvela kubahlali, okuye kwanda kakhulu.

Isihluthulelo sokubhekana nale nselele sisekuthuthukiseni amasu okulinganisa angcono nokusebenzisa amasu ahlosiwe okuphatha ukugeleza kwezivakashi. Ubuchwepheshe bungasiza ukusabalalisa kabusha ezokuvakasha kuzo zonke izifunda nezinkathi zonyaka, kanye nokukhuthaza ezinye izindawo, ezingaminyana kakhulu. I-Amsterdam, isibonelo, ilawula ukuhamba kwezivakashi zedolobha ngokuhlaziywa kwedatha, iqapha idatha yesikhathi sangempela ezivakashini futhi iyisebenzisela ukumaketha ukuze iqondise kabusha amaphromoshini ezindaweni ezingahanjwa kancane.