Indlela Yokudala Ulwazi Lwamakhasimende Olungenakho Ukucindezeleka Ngesikhathi Semicimbi Yamaholide

Ah amaholide … kakhuluukucindezelekaIsikhathi esihle sonyaka! Njengoba isizini isondela, abaningi bangase bazizwe becindezelekile. Kodwa njengomphathi wemicimbi, uhlose ukunikeza izivakashi zakho isimo esinokuthula nesijabulisayo emikhosini yamaholide yendawo yakho. Phela, ikhasimende elijabule namuhla lisho isivakashi esibuyayo kusasa.

Uma ungaqiniseki ukuthi ungakha kanjani isipiliyoni samakhasimende esingenazingcindezi emicimbini yakho yamaholide, nanka amanye amasu aqinisekisiwe okwenza imicimbi yamaholide ibe lula futhi uthuthukise ukwaneliseka kwezivakashi zakho.

Ukwenza Inqubo Yokubhukha Imicimbi Yamaholide Ibe Lula

Susa amaphuzu abuhlungu kokuhlangenwe nakho kwamakhasimende akho ngokusebenzisa i-Tripleseat kanye ne-TripleseatDirect, evumela amakhasimende akho ukuthi abhukhe ngqo ngokusebenzisa isikhombikubona esilula kusayithi lakho. Nikeza izinketho zokubhuka eziku-inthanethi, imininingwane ecacile yephakheji yemicimbi, kanye nokuhlolwa kokutholakala okusheshayo ukusiza amakhasimende ukuthi enze izinqumo ezisheshayo. Isici sethu sakamuva somkhiqizo, i-Meal Periods, manje singadalwa futhi sisetshenziswe kumamenyu, ngakho-ke amafomu e-TripleseatDirect angahlunga ngokuzenzakalelayo amamenyu ngokusekelwe esikhathini esithunyelwe se-oda, okwenza inqubo yokubhuka ibe lula kakhulu. Kungumkhuba omuhle futhi ukuchaza ngokucacile zonke izindleko ezihambisana nomcimbi. Gwema izimali ezifihliwe noma izindleko ezingalindelekile ukwakha ukwethembana nokuvimbela izimanga ezingathandeki kumakhasimende akho.

Ukuhlela Okuhlelelwe Imicimbi Yamaholide Engasoze Yalibaleka

Uma ungakakwenzi lokho, qala ukuqoqa izintandokazi, izidingo, kanye nolunye ulwazi mayelana namakhasimende akho. Gcina lolu lwazi ku-Tripleseat Event Management CRM, (Customer Relationship Management) bese udala amaphakheji noma amamenyu emicimbi enziwe ngokwezifiso ngokusekelwe ezikhethweni zawo, uqinisekise ukuthi umcimbi uhambisana nezidingo zawo. Ngaphezu kwalokho, ukunikeza amakhasimende izinsiza zokuhlela kanye neziqondiso ezifana nezikhathi zemicimbi yamaholide, uhlu lokuhlola, kanye namathiphu okubasiza ukuhlela nokuphatha imicimbi yabo kungaba yinto enhle enikeza inani elengeziwe kumakhasimende akho.

Izindawo Zemicimbi Yamaholide Eziguquguqukayo

Amapulani e-Tripleseat Floor anikeza abahleli bemicimbi ithuluzi elibalulekile ngokubavumela ukuthi badwebe ngokubonakalayo izakhiwo ezahlukene zemicimbi yamaholide ezinkampani kanye neyomphakathi. Ngezinhlelo zephansi ezingenziwa ngokwezifiso, wena namakhasimende akho ningabona kalula ukucushwa okuhlukahlukene okuhambisana nosayizi bamaqembu ahlukene, izingqikithi, kanye nezinhlobo zemicimbi. Lokhu kuguquguquka kwenza kube lula ukwamukela okuthandwa yiklayenti, kungakhathaliseki ukuthi kudala indawo eseduze yombuthano omncane womphakathi noma ukwenza ngcono indawo yomcimbi omkhulu wenkampani. Ukunikeza lezi zinketho ezenzelwe wena ngohlelo lwephansi olusebenzisanayo akugcini nje ngokuthuthukisa inqubo yokuhlela kodwa futhi kusiza ukuqinisekisa ukuthi ukusethwa komcimbi wokugcina kuhambisana kahle nombono weklayenti.

Ukuxhumana Okucacile Kwephathi – Ngaphambi, Ngesikhathi Nangemva Komcimbi Weholide

Sebenzisa isici sengxoxo esihlanganisiwe se-Tripleseat ukuze ugcine imigqa evulekile yokuxhumana namakhasimende, abasebenzi, kanye nanoma yibaphi oxhumana nabo abengeziwe ngaso sonke isikhathi ngesikhathi senqubo yokuhlela. Phendula ngokushesha emibuzweni futhi unikeze izibuyekezo ezivamile, ukuze amakhasimende azizwe enolwazi futhi elawula umcimbi wawo. Ngosuku, yiba nomuntu ozinikele wokuxhumana naye noma umxhumanisi womcimbi otholakalayo ukuze abhekane nanoma yiziphi izinkinga noma izinguquko zomzuzu wokugcina, anikeze amakhasimende ukuthula kwengqondo. Ngemva kwephathi yamaholide, qiniseka ukuthi ubonga izivakashi zakho futhi ucele noma yimiphi impendulo (ungakhohlwa ukugcina leyo mpendulo ku-CRM yakho). Lokhu kubonisa ukuzibophezela kwakho ekwanelisekeni kwamakhasimende futhi kunikeza ithuba lokuthuthukisa okuhlangenwe nakho kwesikhathi esizayo.

Izinkontileka Zedijithali kanye Nezinketho Zokukhokha Eziguquguqukayo Zephathi Yamaholide

Nikeza izinkontileka nezivumelwano zedijithali nge-Tripleseat. Lokhu kuqeda isidingo semibhalo yamaphepha futhi kwenza inqubo yokusayina ibe lula, kunciphisa ukucindezeleka kumakhasimende futhi kugcine izinto zisebenza kahle eqenjini lakho. Nikeza izindlela eziningi zokukhokha ukuze kuhlangatshezwane nezintandokazi zamakhasimende, okwenza kube lula ngabo ukukhokha izikweletu. Kodwa ukuze kube lula, vumela izinkokhelo eziphephile eziku-inthanethi nezesikhathi sangempela usebenzisa amakhodi e-QR e-Tripleseat.

Ukulungele Ukudala Umcimbi Weholide Ongenakukhathazeka Wamakhasimende Akho?

Ngokusebenzisa lawa maqhinga nokusebenzisa i-Tripleseat kanye ne-TripleseatDirect, ungakha isipiliyoni samakhasimende esingenazo izingcindezi endaweni yakho ngesikhathi semicimbi yamaholide. Lokhu kuzoholela ekubuyekezweni okuhle, ukwanda kokubhukha imicimbi yangasese, ukuphinda ibhizinisi, futhi okubaluleke kakhulu, wena namakhasimende akho nizodlula isikhathi samaholide nizizwa nijabule futhi ninokuthula ngangokunokwenzeka. Cela i-demo namuhla.